Monitor 65 is filled with stories on important milestones in WearCheck Africa’s world, the burgeoning wind industry, the latest from the international oil analysis scene and useful technical information.
Some of articles featured include: yet another WearCheck diagnostician notches up her millionth sample; an in-depth discussion on Total Base Numbers (TBN); a handy lube tip and news of WearCheck’s bismuth first.
The Reliability Solutions team is introduced, and there is news of local and international quality accreditation.
The 2013 dates for oil analysis training courses appear in this issue of Monitor – make sure you book early, as places fill up fast.
One million . . . and counting!
In February, senior diagnostician Steven Lumley became the fourth member of the WearCheck diagnostics team to have diagnosed a million oil samples. She joins diagnostic manager John Evans and diagnosticians Rowan Maartens and Michelle Allis in reaching this milestone.
‘There are very few oil analysis departments anywhere in the world that can boast this level of experience. The WearCheck department consists of seven diagnosticians with a combined 120 years of experience and over seven million samples between them,’ says diagnostic manager John Evans, who has spent the last thirty years in the oil analysis field.
‘It is important to note that with this degree of expertise, there are very few things that the group has not seen before or can't explain. It also means that should something start to go wrong, either mechanically or with a lubricant, the team will become aware of it very quickly and can aid customers, OEMs, and oil companies alike with a wealth of statistical data and advice.
‘Knowing whether the problem is restricted to a particular machine, or developing on other sites or with other customers on a local, national or global scale can be enormously useful. Our database contains data on almost ten million oil samples and that is a real treasure trove of information,’ said John.
Senior diagnostician Steven Lumley (centre, standing) of WearCheck recently diagnosed her millionth sample. In reaching this milestone, she joins diagnosticians Rowan Maartens (left) and Michelle Allis (inset) and diagnostic manager John Evans (seated at microscope)
In just 5 days we see the kick-off of the largest and longest rugby tournament in the Southern Hemisphere.
WearCheck has made it easy for you to follow your team’s progress with a viewing schedule highlighting all the matches and television times.
Click here to download (2.4MB)
Oil – an asset, not a consumable
In previous years, oil was considered merely a ‘consumable’. However, with the all-important focus on boosting the bottom line, it makes sense for businesses to treat oil as a valuable asset and manage it accordingly.
In Technical Bulletin 55, WearCheck’s diagnostic manager John Evans presents a practical, seven step management programme for oils, and discusses key factors in gaining the maximum benefit from a maintenance programme – including the handling, storage, dispensing and disposal of lubricants.
News of our two brand new laboratories, the acquisition of ABB’s condition monitoring division, a new branch in the Northern Cape, the launch of the first Wind Turbine test kit, exhibits at Electra Mining and Windaba . . . these are just some of the stories that are featured in the latest edition of the WearCheck Monitor newsletter.
On a practical note, you will find advice on oil additives for extreme conditions, as well as ‘who’s who’ in the new reliability solutions division, and the winner of our lucky draw prize in the customer survey.
The 2013 training course dates appear in this issue of Monitor, and a new location for on-site training is added to the growing list.
We would like to take this opportunity to wish all our customers, staff, colleagues and friends a wonderful, relaxing festive season, followed by a prosperous year in 2013. Remember – WearCheck is open throughout the festive season to process samples.
The African Cup of Nations is just around the corner. Commencing on the 19th of January 2013!
To build up some hype and to show our support we have created a Viewing Schedule highlighting all the matches and times so you can keep track of your teams progress.
South Africa-based oil analysis specialists WearCheck recently acquired the Condition Monitoring division of ABB, making WearCheck the only company in Africa - and one of only a handful globally - that can provide a highly sophisticated, complete condition monitoring service to all industry and mining.
The acquisition of the ABB division fits into WearCheck’s strategy to offer a complete industrial condition monitoring solution – which also includes the analysis of heat transfer, turbine and transformer oils.
The former ABB division was responsible for most of the condition monitoring carried out by ABB in the fields of vibration analysis, infrared, laser alignment, shaft balancing and oil analysis, which WearCheck had been doing on behalf of ABB for a number of years. This business unit has been incorporated into WearCheck’s recently-formed Reliability Solutions division, adding significantly to their capability in this field, and transforming WearCheck into a ‘one-stop shop’ for condition monitoring.
All current ABB condition monitoring contracts and staff are in the process of being transferred and welcomed into WearCheck.
Neil Robinson, WearCheck’s managing director, is quick to assure all ABB condition monitoring customers that the transition to WearCheck will be a seamless one.
‘We are committed to honouring all existing ABB contracts, and aim to exceed our new customers’ expectations. In addition, the ABB customers will now have access to WearCheck’s vast range of alternative predictive maintenance products and services.
‘Our customer services team is on standby to handle any queries, and we look forward to welcoming all new customers to WearCheck.’
Robinson is optimistic about the integration of the new division into the WearCheck business model, which is characterised by advanced analytical technology, custom-designed systems and processes, coupled with a strong service ethic and decades of experience. ‘We welcome all the new staff members, and hope they will enjoy long and successful careers with WearCheck. Most of the new staff will stay where they are currently based and some will join our Isando and Middelburg offices.’
Gavin Howard, Minerals and Mining Services Manager of ABB, would like to thank their existing condition monitoring clients for their support over the years and will be grateful if they would afford WearCheck the same loyalty and support.
‘We are confident that the new enterprise will service the industry well,’ says Howard.
WearCheck is currently one of the largest oil analysis companies in the world, operating seven laboratories, employing 161 people, and with a presence in eight countries (South Africa, Zambia, India, Dubai, Madagascar, Mauritius, Zimbabwe and Namibia).
Future expansion plans include laboratories in several key African countries in early 2013 – with the aim to support our customers as they too build their businesses in Africa.
WearCheck’s oil and speciality laboratories serve a cross-section of industry sectors, including mining, earthmoving, aviation, marine, transport and electrical organisations and major industrial plants such as paper mills and refineries.
WearCheck’s reliability solutions manager, Philip Schutte, has integrated the highly-skilled ABB team into WearCheck’s reliability solutions division, which has boosted the range of thermography and vibration maintenance solutions on offer.
‘We are grateful to all companies that returned their completed customer services questionnaires. Feedback forms a crucial aspect in the successful development of our business, allowing us to ensure that our products, services and support meet our customers’ requirements,’ says WearCheck sales developer Kay Meyrick.
‘A strong focus on customer satisfaction through active and on-going dialogue is essential to maintain WearCheck’s status as the only condition monitoring company on the African continent to earn ISO 9001, ISO 14001 certification and ISO 17025 accreditation.’
We appreciate these constructive words from some of the survey respondents:
Each year, as a mark of WearCheck’s gratitude for the input from customers, one survey respondent’s name is selected via lucky draw to win a grand prize. This year the winner was Thomas Schubert, technical adviser for Engen.
Customer survey 2012 lucky draw winner Thomas Schubert of Engen (right), collects his prize – a iPad valued at R5000 - from Francis Berner of WearCheck marketing.
The WearCheck team, just back from exhibiting at Electra Mining 2012 in Johannesburg, extends a hearty thank you to all the customers who came to visit the WearCheck stand at the expo.
‘The outstanding turnout this year and the intense interest in our products and services for the mining industry is evidence that the market is strong,’ says Francis Berner of WearCheck marketing.
For the first time this year, WearCheck’s parent company, the Set Point Group, exhibited at Electra Mining as a group to showcase all the services offered by its members.
Some highly specialised services are unique to the Set Point Group. Although the WearCheck offering is not entirely unique – that of oil analysis – what makes WearCheck’s service exceptional is its highly sophisticated diagnostic and reporting system, coupled with the latest available laboratory equipment and advanced technology – a service which is recognised by several international quality control bodies. The benefit of this quality-guaranteed offering is that it pre-empts maintenance and offers a service that can save companies money in costly repairs and machine downtime.
WearCheck continues to lead the way in the condition monitoring sector, with innovations in several key areas. These include a brand new laboratory in Gauteng, a new reliability solutions division, new ISO 17025 accreditation, two new XRF spectrometers and even a new troubleshooting toolkit.
The latest bumper edition of WearCheck’s Monitor newsletter covers all these stories, as well as practical, hands on advice in the form of the latest lube tip, and an informative discussion on Base Number – a must-know on engine oils.
We introduce five new senior staff members, and cover all sorts of other WearCheck snippets.
As always, the latest training course schedules are available – remember to book your place early as courses do fill up quickly.